BILINGUAL (Spanish/English) Senior Coordinator – job_id_000023 Job ID- 50

Other Jobs To Apply

This is a provisional assignment lasting up to 90 days that could be extended depending on your performance and the requirements of the business. We are currently looking for candidates located in the states listed: AL, AR, AZ, FL, GA, ID, KS, KY, LA, ME, MD, MI, MO, MS, NE, NM, NC, OH, OK, SC, TN, TX, UT, VT, VA, WY. If you are not currently located in one of the identified states, your application will not be considered for this position. Please review other positions on the Career Portal that interest you. At Walmart we are always “Happy to Help”. The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, and email. We are a metrics‑driven center dedicated to driving results where our associates thrive in this high‑volume environment that handles over 10 million contacts per year. Essential Job Functions As a Customer Care Resolution Coordinator, you will take a high volume of incoming calls, chats, and emails from customers, stores, and associates while navigating multiple systems to aid in answering questions and resolving issues. Customer Care Coordinators must have the ability to communicate professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction. To exceed our customers’ needs, our associates must be punctual, reliable, problem‑solve, act with integrity, and be dedicated to making a difference. Requirements Must type a minimum of 25 WPM. Proficient with Microsoft Office programs (Outlook, Word). High school diploma or GED. Successful completion of mandatory training. Customer service experience. Preferred: 6 months experience in a contact center or retail environment. Preferred: 6 months experience with computer processing and data entry software. Location and Hours Location: Work from Home in approved states. Hours: We provide 24/7 customer care with a variety of shift opportunities. Compensation and Benefits The hourly wage range for this position is $16.00 to $28.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. Live Better U is a Walmart‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart. #J-18808-Ljbffr

Back to blog

Other Jobs To Apply

Utilization Management Associate

Amazon Virtual Customer Support - Help Customers from Anywhere

Senior Data Engineer

Netflix Hiring, Netflix Careers Tagger, Netflix Binge Watcher Jobs US ( Analyst, Production Tax )

Investigation Associate

Immediate Openings: Amazon Data Entry Jobs - Work From Home, No Experience

Delivery Driver (Seasonal) Full-Time Part-Time

Part-Time Social Media Manager

Amarillo DSP Delivery Driver with $37k-$45.8k/Year Pay | Hiring

Remote Accountant Jobs for Malaysians

Remote Data Entry Clerk - Part time / Full time

Online Chat Support Representative - Ideal for Moms

Aviation Security Supervisor

Springfield Job:XL Warehouse Associate(Full-time) | Hiring

Walmart Remote Jobs – Data Entry & Support Roles Hiring Now

$22.00/hr Fresh Grocery Associate-Night Shift-Amarillo(PT)

Remote Medical Billing & Coding Jobs (No Experience Required)

Flexible Hours:Warehouse Associate-Daytona Beach

Houston Full-time Role:Warehouse Associate

Entry-Level-Remote

Entry Level/No Experience Data Entry

Aircrew Rescue Swimmer & Navy Diver

Remote Cyber Analyst jobs – Full‑Time Security Analyst (SIEM & reputed company Response) – Kokomo, Indiana – $120k‑$150k – Senior‑Level Opportunity

Entry Level Remote Part Time Focus Group Participant - $300-$750 (multi-session studies) - Now Hiring

Work From Home Technical Support Advisor, SYKES – Entry Level

Production Supervisor- Crew 3 Data Center

Data Entry Clerk Work From Home - Part-Time Focus Group Participants (Up To $750/Week)

Remote Warehouse Operations Manager (North Region)

Part-Time Order Pick Up & Delivery

Virtual MSK Physical Therapist (Eastern and Central Time Zones Preferred)

Manager, MAST & Maintenance Governance

_Start Your Remote Career Today — No Experience Needed Hiring Immediately

Glen Burnie Full-time Warehouse Forklift Operator | Hiring

Amazon is hiring a Inbound Warehouse Associate in Austin | Apply Now

Las Vegas Flexible Role:Domestic Flight Attendant

Paid Product Tester

Work at Home Data Entry Agent - Part Time

Bookkeeper & Accounting Specialist – (Remote)

Salt Lake City Contract:Warehouse Associate

Remote Amazon Writers Needed is hiring : Freelance Writing Sites - Remote Kindle

Package Handler - Part Time (Warehouse like)

Associate Technical Supervisor (Front End) - Netflix Animation Studios

Amazon Customer Service - Work From Home $16-$24/hr

Start ASAP:Warehouse Associate(Birmingham)

Frito Lay Careers in Glastonbury, CT

Research Scientist - Reality Labs

Warehouse Associate (Warehouse Day)

SOC Analyst I (Remote)

Remote Assistant Buyer, Women's Woven Tops

Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...