About the position

AWS is hiring a Community Engagement Manager to lead community first initiatives to drive positive impact and brand reputation. This position will be based out Houston or Austin and will support the business across Texas. This is a strategic role that requires the right candidate to Dive Deep to understand and support the AWS business. As a Community Engagement Manager, you will serve as the subject matter expert on external issues management and community relations around Data Center Infrastructure. You will identify and collaborate with partner organizations and key stakeholders to understand community needs, build relationships, and drive impactful outcomes. You will own the region's community issues management and lead the identification and deployment of programs designed to deliver sustaining and lasting impact in the communities where we live and work. The AWS InCommunities team launches long-term, innovative programs that drive lasting impact in regions around the world. We are obsessed with being good neighbors — we start with the community and work backwards to represent infrastructure communities inside AWS.

Responsibilities

• Lead strategy development and execute community engagement plans for major development projects across the region.
• Design and execute signature events and programs.
• Set the vision for sustainable community engagement initiatives across the region and manage these with attention to detail and a high bar for quality.
• Own internal and external communications for community engagement programs.
• Represent AWS Infrastructure publicly with internal and external stakeholders.
• Leverage multiple communications channels to drive employee awareness and involvement in community engagement initiatives.
• Act as the point of contact for community-centric issues and concerns.
• Proactively identify and address internal and external issues that pose reputational risk to AWS and business objectives.
• Lead community assessments for new sites in the region.
• Identify potential community-related risks and develop proactive engagement plans to mitigate them.
• Think strategically to scale InCommunities programming as the AWS business grows.
• Capture and report data that demonstrates community engagement's quantified and qualified impact on AWS Infrastructure, its employees, and the community.
• Communicate these results internally and externally.
• Partner with cross-functional teams — engineering, operations, real estate, energy, water, sustainability, construction, legal, public policy, and public relations to deliver results.
• Be physically present in the community.
• Roll up sleeves and get work done on the ground when required.

Requirements

• 5+ years of professional or military experience
• Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals
• Experience with sales CRM tools such as Salesforce or similar software

Nice-to-haves

• Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
• Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps
• Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)