Director, Global People Programs

September 11, 2026

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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm proudly includes Returnly.

We’re looking for a passionate innovator to take our People Programs team to the next level. In this highly dynamic and visible role you’ll help scale our team and programming. You’ll be equal parts performance management visionary, remote work and internal comms strategist, and coach. You recognize the need to evolve people programs in a remote first hybrid work environment, and are eager to create a “beyond best practice” next practice global approach.

What You’ll Do

Lead and continue to grow our highly collaborative People Programs team to ensure we’re fostering a culture of feedback, impactful employee engagement action planning, and initiatives that drive celebration of our core values–regardless of where employees are in their careers, or in the organization, or in the world!
You will be the driving force in evolving Affirm’s global performance management strategy. The team will design, program manage, and execute Affirm’s performance management.
Lead and develop Affirm’s internal communications strategy
Provide thought leadership around company-wide programming in support of performance management, feedback, capability models, and talent mobility.
Partner with the People Business Partner function to continue to scale our current programming in our remote first, hybrid, hyper-growth work environment, recognizing people come first. You’ll analyze the current program scope and design, perform an ongoing needs assessment to help guide the evolution.
Build strong partnerships with Employee Resource Groups to guide performance management and engagement and communications efforts.
Define, measure, analyze, and communicate out the People Programs team’s success metrics.

What We Look For

You've managed and led performance management teams and employee engagement programming that support a growing global workforce for 2000+ employees. And you’ve leveraged appropriate technologies to help it all scale. You have repeated success in growing people programs across geographies and through merger and acquisition activity.
12+ years of experience highlighting a combination of performance management strategy, program design including bias mitigation, and company-wide employee engagement initiatives.
A track record of people program development that delivers bias mitigation, business impact and positive ROI for the organization.
Strong relationship-building skills to work collaboratively with partners across the organization.
Excellent communication skills, with an appetite for distilling sophisticated information to what matters most.
A “how can we make this better?” mentality.

Location - Remote U.S.

Grade - USA31

Please note that visa sponsorship is not available for this position.

#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. Territories, Quebec, Yukon, Nunavut, and the Northwest Territories) unless the job indicates a different global location. We are currently building operations in Spain, Poland, and Australia. Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines.

[For U.S. Candidates] All full-time jobs at Affirm (excluding interns and apprentices) are tied to a transparent grade-based pay range taking location into account. The grade for this position is noted above and in accordance with various U.S. pay transparency laws, we provide the base pay range and benefits for our U.S.-based positions in the links below:

Jobs in Grades 21 through 54

Jobs in Grades 61 through 74

If you got this far, we hope you're feeling excited about this role. Even if you don't feel you meet every single requirement, we still encourage you to apply. We're eager to meet people who believe in Affirm's mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes.

Inclusivity:

At Affirm, People Come First is one of our core values, and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2021 DEI Report.

We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy, or the Affirm Employment Privacy Notice (EU) for applicants applying from the European Union, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...