Director, North American B2B Secular Shift – Property & Casualty Insurance

Other Jobs To Apply

No other job posts for this day.

About the position

Mastercard's Commercial & New Payments Flows North America (NAM) Business is responsible for driving Gross Dollar Volume (GDV) growth through secular shift. We are looking for a Director, North American B2B Secular Shift – Property & Casualty Insurance to help drive growth in the segment through the commercialization of our solutions and value proposition. This role involves engaging clients, identifying high-potential opportunities, building a strong and dynamic sales pipeline, and closing deals. There are approximately \$8T of B2B Payments in the US & Canada still made by check – with the majority in the US. There are approximately \$10T of B2B Payments made by ACH with no remittance data associated with them. Combined, these B2B Payments represent roughly 25% of the global B2B secular shift opportunity.

Responsibilities

  • Lead and execute the Property & Casualty Insurance Secular Shift go-to-market strategy across NAM, focusing on both existing and new issuer partners and new distribution channels, expanding Mastercard’s footprint, growing market share, and expanding our leadership position in the Property & Casualty Insurance segment.
  • Work cross-functionally across the broader Commercial and New Payment Flows team partner and cross-sell our solutions.
  • Partner closely with Account and Business Development teams to engage clients, identify high-potential opportunities, build a strong and dynamic sales pipeline and close deals.
  • Drive commercialization efforts by working cross-functionally with stakeholders from Finance, Sales, Marketing, Franchise, and Customer Delivery to ensure seamless execution of segment initiatives and adequate resources for its success.
  • Ensure our Property & Casualty Insurance needs-based and customer centric narrative is driven throughout the organization and with our customers and prospects.
  • Support client-facing negotiations, leading or co-leading key deals, ensuring specific segment incentives are included in deals, and aligning Mastercard’s value proposition with client needs.
  • Track and manage pipeline performance by using SFDC and commercialization tools and processes that enable timely follow-up, issue resolution, and traction across the region.
  • Champion internal alignment across all product groups, Finance, Sales Excellence to generate buy-in and momentum from all relevant stakeholders, including senior leadership.
  • Develop and promote SMB growth strategies, identifying best practices and scalable models that drive measurable results in issuer portfolios.
  • Foster sales enablement by creating compelling client materials, training sessions, and use-case content tailored to SMB needs and opportunities.

Requirements

  • Deep, hands on understanding of POS and Invoice Payments in the Property & Casualty Insurance Segment.
  • Understanding of the systems and infrastructure that supports this segment.
  • Understanding of the payment options those systems allow for.
  • Understanding of issuer and acquirer behavioral drivers.
  • Empathy for their constraints and clarity on what truly motivates behavior change.
  • Operate with pace, move ideas into action quickly, prioritize what matters most, and push through obstacles to keep initiatives moving forward.
  • Motivated by shifting entrenched behaviors, particularly moving legacy payment flows (cash, check, ACH) toward modern, card based solutions.
  • Ability to identify high value use cases, articulate compelling value propositions, and translate strategy into adoption and spend growth.
  • Ability to lead through influence, not hierarchy—bringing together product, sales, marketing, and operations partners around a shared goal and clear execution plan.
  • Balance quantitative insight with qualitative understanding, using both to prioritize, make decisions, and tell a clear story to senior leaders.
  • Act like an owner—taking accountability for outcomes, learning quickly, and continuously raising the bar for results.

Benefits

  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • 16 weeks of new parent leave
  • up to 20 days of bereavement leave
  • 80 hours of Paid Sick and Safe Time
  • 25 days of vacation time
  • 5 personal days
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...