New Relic Implementation Specialist

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Job Description:

  • Implement, configure, and maintain New Relic APM and infrastructure monitoring solutions
  • Design and implement end-to-end observability across applications, infrastructure, and distributed systems
  • Configure monitoring dashboards, alerting policies, and performance metrics to ensure system reliability
  • Implement AIOps capabilities, anomaly detection, and event correlation to identify potential issues proactively
  • Perform root cause analysis and troubleshoot application and infrastructure performance issues
  • Develop predictive alerting strategies to detect potential production incidents before they impact business operations
  • Implement automated remediation workflows to reduce manual intervention and improve incident response
  • Collaborate with application, infrastructure, DevOps, and production support teams within complex banking environments
  • Ensure monitoring solutions align with banking production requirements, operational standards, and service reliability objectives
  • Continuously optimize observability configurations and monitoring practices

Requirements:

  • 6–10 years of relevant experience in IT monitoring, observability, application performance management, or related technical roles
  • Strong hands-on experience implementing New Relic APM and infrastructure monitoring
  • Proven implementation experience in banking or financial services environments
  • Practical expertise in end-to-end observability and distributed application monitoring
  • Experience with AIOps, anomaly detection, event correlation, and root cause analysis
  • Knowledge of predictive alerting and automated remediation workflows
  • Experience supporting and troubleshooting applications in production environments
  • Strong analytical, problem-solving, and incident management skills
  • Ability to work independently and collaborate with cross-functional technical teams

Benefits:

  • Remote work mode
  • Work timings: 10 AM to 7 PM
  • Monday to Friday working days
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