Payroll Specialist- Remote Pacific

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Position Summary

Peoplease is a leading Professional Employer Organization providing solutions to small and medium size businesses in the blue and gray-collar industries. We transform and enable our clients and partners to achieve their aspirations by providing world-class service, support and administrative solutions in the areas of payroll, human resources, benefits and risk management. At Peoplease, we are connected as People, creating a culture of inclusion & belonging, where Engagement, Integrity, Tenacity, Curiosity, Happy, and Service obsesses is who we are, who we've always been, and continue to be the mindset that guides us to improve every day.

Peoplease is looking for a qualified Payroll Specialist to join our team. The Payroll Specialist will partner and collaborate with PEO clients with the objective of producing accurate, compliant, and timely delivered payrolls.

An ideal candidate will have the ability to manage and execute the coordination of multiple projects within required timeframes and expectations; demonstrated excellence in communication skills; be able to inform both orally and in writing; working knowledge of Microsoft Office products. Demonstrate the ability to perform detail-oriented tasks; interact, coordinate, follow up, and effectively communicate with HR team members, regional teams, Senior Management, and Third-Party Administrators.

Candidate must be a self-starter with the ability to function as a remote employee in a distributed work team. Candidates that reside on the West Coast are highly preferred and an 8am-5pm PT work schedule is required.

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Compiles payroll data and billing records, while assisting customers and worksite employees (WSE).
  • Accurately prepare and execute pay orders through electronic system and issue paychecks in accordance with PEO guidelines
  • Compiles payroll data for assigned client base (e.g. gross pay, per diem, reimbursements, advances, calculates taxes, benefits, and garnishments to be withheld, time sheets and other records)
  • Records changes affecting net wages such as exemptions, insurance coverage, and other changes (e.g. personnel changes, direct deposit, special withholdings, termination forms, and all other PEO-required forms necessary for payroll processing)
  • Accurately enters and maintains all client related information in the payroll system including (e.g. client demographic changes, client sponsored benefit plan deductions, managerial, labor, and other custom reports and related payroll schedules)
  • Reviews new hire and employee change paperwork and collaborates with client for the objective of producing accurate, compliant, and timely payroll
  • Trains and assists the client and their representatives on the related websites and educates clients on federal and state tax regulations and federal labor laws
  • Collaborates with all payroll-related internal departments and field client service team to ensure client issues are quickly resolved and documented accordingly
  • Maintains knowledge of payroll processing system enhancements and changes in wage and tax laws to assist PEO departments with problem resolution on behalf of PEO clients
  • Maintains knowledge of all PEO service offerings to assist clients with general inquiries
  • Maintains knowledge of PEO payroll policies and procedures to ensure compliance with PEO requirements
  • Ensures that quality payroll service is provided to PEO clients and worksite employees (WSE) by maintaining the highest level of quality service as measured by the business and client retention
  • Maintains positive relations with assigned clients and worksite employees
  • Proactively brings suggestions, concerns and observations to manager's attention
  • Job Costing - may track the cost of individual projects and jobs such as direct and indirect costs (e.g. labor, materials and overhead)
  • Other duties as assigned to support the general purpose of the position's function

Minimum Qualifications (Knowledge, Skills, and Abilities)

  • High School diploma or equivalent
  • Associate or BA degree in finance, business, or accounting preferred
  • 1+ year multi-state payroll experience required
  • 8am-5pm PST work schedule required
  • 6+ months PEO experience highly preferred
  • Prism experience highly preferred
  • 10key experience preferred
  • FPC Certification preferred
  • Strong computer literacy including Microsoft Office
  • Strong communication skills, both verbal and written.
  • Strong attention to detail
  • Ability to travel to office for business continuity purposes if needed
  • Ability to multi-task, establish priorities and work independently

Why Join Us?

  • Be part of an innovative and growth-oriented company in the PEO industry.
  • Opportunity to drive meaningful impact and lead a high-performing team.
  • Competitive salary and benefits package.

Physical Demands and Work Environment

The role requires regular communication and may require occasional travel to support the distributed workforce. The role will primarily function indoors but may involve working in varying temperatures or outdoor environments as needed.


Remote

Skills:
10-key (Tenkey) Numeric Keypad, Accounting, Administrative Skills, Billing Records, Communication Skills, Compensation and Benefits, Computer Skills, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Customer Training, Data Collection, Demographics, Detail Oriented, Develop and Maintain Customers, Establish Priorities, Federal Laws and Regulations, Finance, High School Diploma, Human Resources, Insurance, Maintain Compliance, Microsoft Office, Microsoft Product Family, Multitasking, On Site Support, Payroll Administration, Payroll Software/Services, Presentation/Verbal Skills, Prism, Problem Solving Skills, Project/Program Coordination, Quality Metrics, Regulatory Compliance, Resolve Customer Issues, Risk Management, State Laws and Regulations, State Tax, Tax Regulations, Time Management, Variable Costs, Willing to Travel, Writing Skills


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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...