Principal Client Partner (RapidScale) (Remote)

October 27, 2026

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<div>This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. The Principal Client Partner is responsible for managing and growing a portfolio of enterprise and upper mid-market clients by driving revenue, retention, and long-term customer success. This role owns the client relationship and is accountable for executing account strategy, managing opportunities, and delivering measurable business outcomes. Operating within RapidScale's client ownership model, the Principal Client Partner serves as the primary point of accountability for the customer across their assigned portfolio. This individual builds strong relationships with senior stakeholders across business and IT, develops a deep understanding of client priorities, and aligns RapidScale's managed services and professional services portfolio to deliver value. The Principal Client Partner is responsible for driving growth through both expansion and retention, managing opportunities from qualification through close, and coordinating cross-functional teams to ensure successful delivery and customer experience. This role partners closely with Executive Client Partners on larger, more complex accounts while independently owning and growing their portfolio. Primary Responsibilities <ul><li> Own and manage the full customer relationship across a portfolio of enterprise and upper mid-market clients </li><li> Build and maintain relationships with senior stakeholders and key decision makers </li><li> Drive revenue growth, retention, and expansion across managed services and professional services </li><li> Develop and execute account plans aligned to client business objectives and outcomes </li><li> Identify and pursue new opportunities across cloud, security, and modernization solutions </li><li> Manage opportunities through the full sales cycle from qualification through close </li><li> Partner with solution engineering, delivery, and internal teams to position and deliver solutions </li><li> Coordinate internal resources to ensure alignment and a seamless customer experience </li><li> Monitor account health, identify risks, and support mitigation strategies </li><li> Maintain strong pipeline discipline, forecasting accuracy, and CRM hygiene </li></ul> Minimum Qualifications <ul><li> Experience & Education: Bachelor's degree and 8+ years of enterprise sales experience. The right candidate could also have a master's degree and 6 years' experience, a Ph.D. and 3 years' experience, or 12+ years of relevant experience without a degree </li><li> Demonstrated experience closing and expanding services-led engagements, typically ranging from $500K-$5M+ TCV </li><li> Experience managing and growing enterprise or upper mid-market accounts </li><li> Experience selling managed services, cloud solutions, or consulting engagements </li><li> Ability to navigate multi-stakeholder buying processes and align solutions to business needs </li><li> Ability to build relationships with senior stakeholders and influence decision making </li><li> Strong understanding of public, private, and hybrid cloud environments </li><li> Strong communication, organization, and collaboration skills </li></ul> Preferred Qualifications <ul><li> Experience in a cloud MSP, systems integrator, or consulting environment </li><li> Familiarity with AWS, Azure, Google Cloud, and VMware ecosystems </li><li> Experience selling in complex, multi-stakeholder enterprise environments </li><li> Experience in industries such as Healthcare, Financial Services, Professional Services, Retail and Gaming. </li><li> Travel up to 30-50% as needed </li></ul> #LI-TC3 9S1532 2026-80909 9S1532 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $100,600.00 and $257,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. </div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...