Quality Assurance Analyst I (Remote)

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Job Summary:

The individual in this role will generate test documentation, perform end-to-end testing, and build and execute automated test cases. Competitive candidates have at least 2+ years of experience in a role with a QA function, including executing testing scenarios and providing comprehensive results.


Duties and Responsibilities:

  • Translate business requirements and processes into technical requirements and configuration settings specific to software application solutions.
  • Identify and assess risks to programs or projects, recommend risk mitigation strategies, and implement risk reduction plans.
  • Create test strategies that ensure solutions meet standards of functionality, performance, and reliability.
  • Collaborate with team leads and engineering resources to strategize on the testing approach.
  • Execute end-to-end testing efficiently and according to set deadlines.
  • Support and complete test orchestration which will require problem-solving using analysis, experience, and decision-making.
  • Responsible for recording, logging, and tracking defects in the system and coordinating resolutions with the development team and functional leads.
  • Assess test results to quickly identify and document any defects or undesirable results.
  • Direct projects from a quality assurance perspective, always keeping the end user in mind.
  • Independently own a workstream/product line, reviewing, and testing related activities throughout the full life cycle of the project.
  • Participate in daily engineering meetings to inform teammates and management of status.
  • Assist the in-house support team with product defect exploration, as needed, to include (but not limited to):
    • High-level technical assistance and escalations to end-users and internal staff, as needed.
    • Troubleshoot and analyze technical issues related to software applications, reports, data, etc., as needed.
  • Be comfortable and capable of presenting product expertise in training and implementation environments.
  • Build and execute automated test cases.
  • Perform other duties as assigned.


Education and Experience:

  • Bachelor's Degree in Computer Science, Engineering, Management Information Systems, or equivalent education or work experience.
  • 2-5 years of experience in a QA role, including:
    • Experience with system/integration/user acceptance testing
    • Experience with testing plans, documentation, process, and testing execution on multiple development deliverables
    • Experience with system/integration/user acceptance testing
  • At least 2 years of SQL/relevant database experience
  • Experience with traditional Scrum, Agile, and Waterfall methodologies
  • Experience with at least one of the following programming languages: C#, Java, Python
  • Experience with test automation using Selenium


Knowledge, Skills and Abilities:

  • Strong understanding of end-to-end business processes.
  • Knowledge of technical aspects of Business Systems and Infrastructure.
  • Must be highly organized and detail oriented.
  • Excellent problem-solving and communication skills.
  • Well-versed in testing automation, end-user desktop tools, and information security.
  • Ability to maintain a positive and professional attitude in a fast-paced environment.
  • Excellent organizational and interpersonal skills with attention to detail, focused on quality of work.
  • Ability to take the initiative in prioritizing, coordinating, and multi-tasking with composure.
  • Ability to work independently and as a contributing member of a team.



Work Environment:

The noise level in the work environment is usually moderate as the employee works in an office setting, at an individual work station, using telephone and computer


Physical Demands:

  • Must be able to remain in a stationary position for most of the day
  • Constantly operates a computer and other office productivity machinery, such as a printer/copy machine


Neumo Summary:

With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States.

Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more.

Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.

Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

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