[Remote] Field Service Engineer 3 Job Details | Lam Research Corporation

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Note: The job is a remote job and is open to candidates in USA. Lam Research is a leader in semiconductor equipment and customer support. As a Field Service Engineer, you will provide on-site repair, maintenance, and installation services for complex electro-mechanical systems, ensuring operational excellence and customer satisfaction.


Responsibilities

  • Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites
  • Perform analytical problem-solving, troubleshooting, conduct diagnostics, and isolate issues to the component level, and take corrective actions to minimize downtime, system interruptions, and equipment malfunctions
  • Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification
  • Assist in complex field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer
  • Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction
  • Troubleshoot and create customer response action plans to support customer needs
  • Transparently discuss opportunities and challenges with customer to increase trust
  • Provide technical instruction and mentoring for more junior engineers

Skills

  • Bachelor's degree in Electronics, Engineering, or related field and 5+ years of experience; or Master's degree with 3+ years; or equivalent work experience
  • Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment
  • Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals
  • Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit
  • Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods
  • Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed
  • Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite
  • Communication skills, both written and verbal, in English
  • Foundational analytical and problem-solving skills

Company Overview

  • Lam Research supplies wafer fabrication equipment and services to the worldwide semiconductor industry. It was founded in 1980, and is headquartered in Fremont, California, USA, with a workforce of 10001+ employees. Its website is

    • Company H1B Sponsorship

  • Lam Research has a track record of offering H1B sponsorships, with 48 in 2026, 242 in 2025, 239 in 2024, 170 in 2023, 216 in 2022, 242 in 2021, 182 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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