Note: The job is a remote job and is open to candidates in USA. Johnson & Johnson is a leader in healthcare innovation, and they are seeking a Manager, Global Commercial Data to join their Orthopaedics team. This role will lead the customer data pillar for global commercial platforms, focusing on account and contact data strategy, governance, and usability to enhance commercial effectiveness.

Responsibilities

• Serve as the global owner for the commercial customer data pillar, with a core focus on accounts and contacts across commercial platforms and systems
• Design, manage, and maintain core customer data views that support business needs across multiple commercial systems
• Lead the structure and ongoing maintenance of the Account and Contact 360 views in partnership with business unit stakeholders and cross functional partners
• Own and maintain the Commercial MDM data structure globally, ensuring account, contact, and related sales data are represented in a streamlined, meaningful, and scalable way
• Drive simplification across Orthopedics commercial data while preserving the functionality required by business users and commercial teams
• Partner with business and technical stakeholders to ensure customer data is visualized and reported with quality, accuracy, and clarity
• Reduce ambiguity and confusion in customer data by establishing clear ownership, definitions, governance, and reporting standards
• Support product governance activities and maintain partnership with the Data Strategies team to ensure alignment across related data and platform initiatives

Skills

• Minimum of a bachelor's degree is required
• Minimum of 6 years progressive business experience is required
• Experience managing customer, account, contact, commercial, or master data within complex commercial platforms
• Strong understanding of account and contact data structures, including 360-degree customer views and cross-system data alignment
• Experience partnering with business stakeholders to define data requirements, improve data usability, and support reporting needs
• Ability to operate as a bridge between business teams, platform owners, data teams, and governance stakeholders
• Strong analytical, communication, and problem-solving skills with the ability to simplify complex data topics for business audiences
• Demonstrated ability to build trust with business leaders and translate commercial needs into scalable system and data solutions
• Up to 10% travel may be required

Benefits

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

Company Overview

Company H1B Sponsorship