Job Requirements

Shape the technology that powers patient care and join Spartanburg Regional Healthcare System as our Remote Sr Epic Application Coordinator (Professional Billing)!

Location: This position is 100% remote. Eligible applicants must reside in one of the following states: AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, or WI.

About Spartanburg Regional Healthcare System

Spartanburg Regional Healthcare System is a community centered healthcare organization that has served the Upstate of South Carolina for more than 100 years. The system includes hospitals, physician practices, urgent care centers, and a full range of specialty services. Teams across the system work with a shared purpose: to support patients, families, and communities with compassionate care, innovation, and teamwork. Technology plays an important part in this mission, and Epic powered workflows are essential to delivering safe, high quality care every day.

What This Role Is All About

The Remote Sr Epic Application Coordinator - Professional Billing takes a lead role in designing, improving, and supporting Epic applications that directly affect surgical, procedural, and anesthesia workflows across the health system. This role blends technical expertise, workflow understanding, and project leadership to create reliable and efficient Epic solutions for clinical partners.

Work involves analyzing business processes, identifying system needs, designing application solutions, leading cross departmental discussions, and translating requests into functional and technical requirements. This position handles complex initiatives, conducts impact assessments, supports testing and integration, and collaborates closely with clinical and operational leaders.

The Remote Sr Epic Application Coordinator - Professional Billing also mentors Application Coordinators and System Analysts, brings creative problem solving to challenging issues, and helps lead the implementation of new functionality. This role is ideal for someone who enjoys collaborative problem solving, system optimization, and supporting teams that depend on Epic every day.

Key abilities for this role include:

• Exhibits a strong knowledge of the Epic Application and the interactions with downstream systems
• Understanding of the organization and the user community in the analyst's assigned area
• Leads meetings, prioritizes work requests, resolves conflicts, manages complex application issues, and oversees the implementation of project plan activities
• Demonstrates strong communication and follow-up skills
• Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built
• Develops and executes integrated testing plans applicable to operational workflows.
• Participates in vendor provided educational sessions, webinars, and web forums.
• Exhibits a strong knowledge of change management and communication to help end users accept and become accustomed to the application