Cabin Experience Agent - ATL

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Internal Movement Eligibility: 
Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility requirements. You must be in good standing, which includes meeting performance standards and tenure requirements in your current role. For more information, visit the HR portal or contact your manager or HR representative. Compliance with these policies is mandatory for consideration.

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all of our customers during their travels with us and aim to deliver an elevated experience. 

As a Cabin Experience Agent, you will work with an innovative team whose common goal is to ensure that all aircraft interiors meet the Delta CareStandardSM level of cleanliness for each flight to drive a positive customer experience. At Delta, our brand is critical to our continued success. As a Cabin Experience Agent, you play a key part in keeping our brand strong by, maintaining professionalism, and exhibiting a positive attitude inside and outside of work.

Watch this job preview to learn more about the benefits and responsibilities of this career opportunity at Delta.

Cabin Experience Agents will be scheduled to work a shift between 20 to 40 hours per week. Work tasks include bending, stooping and twisting, standing, and walking. Work tasks are repetitive, such as cleaning and searching aircraft in addition to working in tight spaces and on knees for an extended period of time in the aircraft cabin. At times, these tasks will be completed in harsh weather conditions (heat, rain, snow, to name a few).

Summary of responsibilities (not comprehensive of all tasks):
  • Safely clean, sanitize, and provision aircraft cabin including all cabin seating areas, galleys, lavatories, crew rest areas, and cockpits.
  • Lift and carry cleaning equipment and cleaning supplies required for servicing aircraft.
  • Perform aircraft security inspections in accordance with current safety and security procedures and regulatory requirements.
  • Safely drive and operate ground equipment such as cargo vans, trucks, and high-lift trucks in areas of congestion.
  • Service aircraft lavatories in accordance with current safety procedures.
  • Repeatedly bend and lift to clean and/or search all required areas.
  • Operate electronic devices and computers to ensure aircraft are cleaned and searched pursuant to the required standards.
  • Practice safety-conscious behaviors in all operational processes and procedures.
Delta Air Lines will never ask candidates for money throughout our recruitment process, including for any pre-employment screenings. All email communications with Delta’s recruitment team will come from a Delta email domain. If you have any questions about the legitimacy of an outreach from Delta’s recruitment team, you can contact candidatecare@delta.com. 
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