Description

The Opportunity

Chief Quality Officer, Southern Colorado

The Chief Quality Officer for UCHealth's Southern region is a key member of the UCHealth's Southern Colorado Region senior leadership team. The Chief Quality Officer will provide vision, leadership and oversight for the quality program across UCHealth's Southern region in alignment with the mission, vision, goals, and values of the UCHealth System. This individual will be responsible for identifying opportunities for improvement and developing and executing quality and safety initiatives that support the overall system strategic direction. The Chief Quality Officer will collaborate with organizational leaders to ensure the delivery of exceptional care and patient experience across the continuum and throughout the whole of the UCHealth system. This position is onsite and does not have a remote or hybrid option.

Included in the Southern region responsibilities are the following hospital locations:

• Memorial Hospital Central
• Memorial Hospital North
• Pikes Peak Regional Hospital
• Grandview Hospital
• Parkview Medical Center Pueblo

Specific Responsibilities

• Responsible for developing and executing a quality and safety program that supports the overall system mission, vision and strategic priorities.
• Provides the vision, leadership and oversight of the quality program to promote safety, effectiveness, efficiency and high reliability across the UCHealth's Southern region.
• Identifies key areas of opportunity throughout the region and works in conjunction with the executive team and medical staff leadership to develop and implement improvement initiatives.
• Leads regional implementation of system-driven quality and safety priorities.
• Oversees and coordinates the integration of key functions in partnership with other key leaders including but not limited to Infection Prevention, Epidemiology, Regulatory Affairs, Professional Practice Evaluation and Peer Learning, Risk Management and Patient Relations
• Serves as a subject matter expert and resource for process improvement, clinical safety, and regulatory issues. Participates in activities related to accreditation and clinical guidelines, in collaboration with the Chief Medical Officer and the medical executive committee.
• Responsible for the development, mentoring, and coaching of quality and safety leaders in the Southern region, including succession planning and promotional pathways for top talent to ensure the continuity of strong and effective leadership of the quality program.
• Collaborates across multiple functions and disciplines to ensure a dynamic and tireless focus on quality and safety across UCHealth's Southern region.
• Reports on sentinel events and serves as physician champion in process improvement efforts.
• Fosters collaborative relationships with external agencies on quality and safety initiatives, including purchasers, government agencies, and other stakeholders.
• Develops quality improvement department budgets. Provides input into major capital expenses related to quality and safety.

Candidate Qualifications

The culture at UCHealth is collaborative and results driven. Each member has high expectations for themselves and their colleagues, and is wiling to hold themselves and others accountable within the context of a Just Culture framework. This individual will be joining a high performing, fast-paced team and, as such, we have outlined characteristics that describe the ideal candidate for the Chief Quality Officer Southern Colorado role:

Successful candidates will be comfortable working in a fast-paced academic organization. They will exude integrity, honesty, respect, trust, authenticity and high ethical standards and serve in a supportive, open and direct manner. Exceptional communication skills, both verbal and written, are a must.

The successful candidate will meet the following requirements:

Education/Certification

• Graduate of an accredited medical school
• 5 years of relevant experience within progressive medical leadership roles, preferably related to quality and safety
• Unrestricted Colorado Board of Medical Examiners physician license
• Unrestricted DEA permit to prescribe all medications commonly prescribed in the course of practice
• Board certified in a clinical specialty area
• Medical staff membership at a system hospital or other medical staff affiliated with the system, with appropriate CORE practice privileges.

Qualifications, Skills and Traits

Skills and Abilities:

• Exceptional written and verbal communication skills, critical thinking skills and decisive judgment are key competencies. Candidates should be able to work in a complex, highly matrixed, fast-paced environment with minimal supervision.
• High level of comfort leading through change, with a solid understanding and application of change management strategies.
• Must be able to lead and support continuous process improvement, utilizing benchmarked data (where possible) to continually achieve higher levels of excellence while creating value.
• Ability to rally physicians and other stakeholders through championing service excellence and promoting UCHealth Standards of Excellence.

Pay: $346,000 - $519,000 annual base pay. Pay is dependent on applicant's relevant experience

At UCHealth, We Improve Lives

Employees are our number one asset.

UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. *

Recognition

• Performance bonus: UCHealth offers an Annual Performance Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, and financial goals.
• Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
• Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.

Health and well-being

• Medical, dental and vision coverage.
• Access to 24/7 mental health and well-being support for employees and dependents.
• Discounted gym memberships and fitness resources.
• Free Care.com membership.
• Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
• Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.
• Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.
• Employer-provided short-term disability and long-term disability.

Retirement and savings

• 403(b) plan with employer matching contribution.
• Additional 457(b) plan may be available.
• Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.

Education and career growth

• UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.
• Up to 100% of tuition, books and fees paid by UCHealth for specific educational degrees.
• Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
• Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
• Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.

*Eligibility for some programs is based on an employee's scheduled work hours.

We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization.

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