Consultant – Job Accommodation Network

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Job Description:

  • Provide direct consulting entailing information and referral services to JAN customers including individuals with disabilities, rehabilitation professionals, and others.
  • Respond to telephone and e-mail inquiries from rehabilitation professionals, individuals with disabilities or functional limitations, and their family members.
  • Process incoming accommodation inquiries for rehabilitation professionals, individuals with a disability or functional limitations and their family members especially those pertaining to the prescribed specialty area.
  • Solicit information from caller to assess functional limitations of the potential worker or student with a disability, the work site, the work environment, and the job task specifications.
  • Determine areas of caller concern regarding implementation of the Americans with Disabilities Act (ADA) or other relevant legislation and provide required information.
  • Creatively determines strategies to solve customer’s challenges.
  • Provide information regarding job accommodations and technical assistance on requesting accommodation.
  • Conduct research to fulfill JAN customer demands.
  • Maintain technical expertise through personal research.
  • Assist in the development and maintenance of the resource and referral databases.

Requirements:

  • Masters Degree in Rehabilitation Counseling, Social Work, Industrial and Labor Relations, Human Resources, Special Education, Business Administration or a related field is required.
  • A minimum of one (1) year of experience in each of the following: Experience working with individuals with disabilities in prescribed specialty area (motor, sensory or cognitive disabilities and limitations).
  • Experience in providing information concerning the Americans with Disabilities Act and related legislation as to how it relates to employment.
  • Experience in communicating with individuals of all education levels both over the telephone and in writing.
  • Experience with various assistive technologies for people with disabilities in prescribed specialty area.
  • Experience in use of various database systems, e-mail and internet searching.

Benefits:

  • 37.5-hour work week
  • 13 paid holidays
  • 24 annual leave (vacation) days per year or more based on years of service
  • 18 sick days per year
  • a range of health insurance and other benefits
  • 401(a) retirement savings with 6% employee contribution match
  • eligibility to continue health insurance and other retiree perks
  • wellness programs
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