About the position

Provides day-to-day oversight of and support to the HR Compliance team. Acting as one of Frontier’s Designated Employer Representative (DER) designees, maintains immediate oversight of Frontier’s Drug and Alcohol Program and ensures compliance with applicable regulations. Maintains oversight of Frontier’s Pilot Records Database (PRD) program and ensures compliance with applicable regulations. Serves as a subject matter expert and primary point of contact for both the drug and alcohol, PRD and employment background programs.

Responsibilities

• Responsible for administering the Drug & Alcohol Program for Frontier Airlines in accordance with the FAA and DOT guidelines.
• Ensure proper tracking and processing of all employee drug and alcohol tests.
• Facilitate and manage the random drug testing and reasonable suspicion testing. Consult with management on procedures surrounding random and reasonable suspicion drug/alcohol testing.
• Audit leaves of absence and furloughed employees as it relates to return to work drug/alcohol testing.
• Ensures record-keeping compliance with applicable policies and regulations.
• Ensure follow up testing for alcohol violations are handled with the utmost confidentiality to avoid legal disputes.
• Investigate and assist in the mediation of employee complaints and appeals using corporate or collective bargaining processes.
• Represent the company in dealings with government agencies.
• Monitor vendor compliance and address issues of non-compliance.
• Regular and periodic after-hour on-call responsibilities to monitor and respond to Drug & Alcohol Program related questions and incidents.
• Responsible for compliance with the Pilot Record Database regulatory compliance at Frontier Airlines.
• The PRD responsibilities are federally mandated and require a subject matter expert on current stipulations surrounding the PRD Act.
• Responsible for evaluating all pilot-applicant drug testing & alcohol misuse records to ensure the pilot-applicant is acceptable for hiring; documenting the records, review/evaluation, and ensuring those records are retained in compliance with the PRD.
• Prepare for and conduct internal program audits.
• Prepare for and participate in DOT audits.
• Track violations and prepare statistical reports of types of actions taken
• Monitor data integrity and develop procedures and routines to validate data entered into and stored in various related databases.
• Compile and research information for monthly, quarterly and annual reports.
• Manage pre-employment background check process
• Process pre-employment fingerprint background checks
• Manage Security Identification Display Area (SIDA) badging process for new and current employees
• Present a variety of drug and alcohol training to managers and employees. Attend and participate in other related meetings as requested.
• Provide management and employees with information and interpretation of human resource policies, rules and procedures.
• Recommend or initiate programs or actions to resolve problems and enhance client service.
• Occasional travel to monitor collector and vendor processes and to support recruiting efforts
• Negotiate, research, and maintain contracts with vendors utilized by Frontier Airlines across the domestic United States.
• Assist in monitoring the department budget and in the annual budgeting process
• Special projects and other duties as assigned by the manager

Requirements

• Minimum 2 years of work experience in human resources, auditing, or legal experience
• Intermediate skill in Microsoft Office, PowerPoint and Excel.
• Skill in project management, planning, organizing and prioritizing work assignments effectively
• Highly adaptable, capable of effectively managing a high-volume workload in a fast-paced and a rapidly changing environment
• Ability to work closely with the FAA and participate in teamed investigations/ inspections with federal agencies
• Skilled in the interpreting and closely following policies, rules and regulations
• Strong presentation skills and interpersonal skills – both written and verbal
• Ability to use discretion and good judgment in ambiguous situations
• Strong communication skills and analytical ability
• Efficiency, detail orientation and organizational ability
• Effectively maintains a high level of confidentiality
• Ability to establish and maintain positive relationships with internal and external customers
• Strong critical thinking skills and the ability to process complex scenarios and effectively solve practical problems in situations where only limited guidelines exist
• Willingness to travel as needed

Nice-to-haves

• Bachelor’s Degree in Human Resources, Business Administration, Accounting or Psychology preferred; equivalent combination of related education and experience considered in lieu of degree
• Administrative or management experience with Compliance, Drug & Alcohol or HR related programs preferred
• Prior airline experience preferred
• Experience as a Subject Matter Expert in FAA DOT or PRD regulatory compliance strongly preferred
• Previous experience administering a drug/alcohol program or governmentally regulated program(s) in a corporate environment preferred

Benefits

• Flight benefits for you and your family to fly on Frontier Airlines
• Buddy passes for your friends so they can experience what makes us so great
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors
• Enjoy a ‘Dress for your Day’ business casual environment
• Flexible work schedules that support work/life balance
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
• The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship