Customs Brokerage Rep II **Remote** Tues-Sat (T-F 8am-430pm, Sat 6am-230pm) MUST LIVE IN A COMMUTABLE DISTANCE FROM PHILADELPHIA, PA

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Remote position with 6 weeks of on-site training M-F 8am to 4:30pm EST. Candidates must live within commuting distance to UPS facility in Philadelphia, PA

Why You’ll Love This Role

Build your career in international trade and customs compliance with a global logistics leader. After completing 6 weeks of onsite, instructor-led training, you’ll transition into a fully remote role with opportunities for advancement, skill development, and long-term stability. This position is perfect for someone who is detail-oriented, enjoys problem-solving, and wants to grow in an essential industry.

About the Role

As a Customs Brokerage Specialist II, you will review import documentation, troubleshoot discrepancies, classify goods using the Harmonized Tariff Schedule, and ensure shipments meet federal regulatory requirements. You’ll communicate directly with customers, carriers, and international partners to keep freight moving efficiently and compliantly.

What You’ll Do

  • Prepare and process customs entries accurately and on time

  • Review and audit commercial documents; identify and resolve discrepancies

  • Apply correct HTS (Harmonized Tariff Schedule) codes for duty assessment

  • Communicate documentation needs with customers and foreign origins

  • Coordinate freight forwarding and delivery with domestic and international carriers

  • Submit customs entries via GBS-CM in a timely manner

  • Scan and upload documentation into internal imaging systems

  • Prepare reports, presentations, and database-driven analyses

  • Maintain strong relationships with clients through proactive, clear communication

  • Support weekend or holiday work on a rotational basis, as needed

What We’re Looking For

  • High school diploma, GED, or international equivalent

  • Basic understanding of U.S. customs operations, regulations, and government agencies

  • Familiarity with HTS codes or tariff classification (preferred but not required)

  • Strong computer skills and comfort with data entry

  • Excellent verbal and written communication skills

  • Ability to troubleshoot and resolve documentation issues

Training & Commitment Requirements

To ensure success and proficiency:

  • 6 weeks onsite training (required)

  • 6-month lock-in period after hire to complete all training

  • 1-year product lock-in to maintain continuity and skill proficiency

After training is complete, this is a fully remote position.


Schedule

  • Full-time

  • Must be available for potential weekend or holiday coverage based on rotation and business needs

Commitment Requirement: Candidate must agree to a 6-month lock-in period from the date of hire to complete all required training, followed by a 1-year product lock-in to ensure continuity and proficiency in role-specific deliverables.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/nationalorigin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.


Remote

Skills:
Brokerage, Cargo/Freight, Communication Skills, Customer Relations, Database Analysis, Detail Oriented, Documentation, Federal Laws and Regulations, Freight Forwarding, Government Regulations, High-Throughput Screening (HTS), Identify Issues, Logistics, Presentation/Verbal Skills, Problem Solving Skills, Regulatory Requirements, Reporting Skills, Team Lead/Manager, Team Player, Time Management, Training/Teaching, United States Citizen, United States Customs, Writing Skills


About the Company:
UPS


Working for UPS

Where are you headed? If you’re ready to get what you want out of your job — out of your life — the smart route is at UPS. As a growing, dynamic Fortune 50 organization, we have the kind of opportunities that will help you go as far as your ambition will take you. So if you’re looking to start on a rewarding future, we’ll get you moving in the right direction.


Here at UPS, we have many positions available, from Hourly Part-Time Package Handlers and Seasonal positions, to Drivers, Mechanics, and full time Professional opportunities. We have professional roles available in Marketing, Information Technology, Sales, Engineering, Finance & Accounting, Customer Solutions, and Global Business Services.


Every day, we choreograph the infinite movements of goods, funds, and information in more than 200 countries and territories.


From our early roots as a Seattle, Washington bike-messenger company to our present day, multi-billion-dollar global corporation, our team has held a singular focus – empowering commerce around the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services.


From global giants to local mom and pop businesses, we improve distribution networks and manage supply chains to help our customers to do what they do best. That’s how we make the world work better. And that’s how we build better careers and reward people like you for doing what they love to do most. Join us!



Our Mission

Empowering careers & commerce around the globe takes more than the concerted efforts of innovative thinkers, collaborative teammates & incredible technology. It calls on the values, purpose & mission that have driven us right from the start. We build on our legacy as a caring & responsible corporate citizen through the conduct of our people and company in the communities we serve. Inspire our people & business partners to do their best, offering opportunities for personal development & success.



Company Size:
10,000 employees or more


Industry:
Transport and Storage - Materials


Founded:
1907


Website:


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