Brief Overview
The Manager of Government Compliance & Authorization will lead the strategy, implementation, and maintenance of Amwell's federal and state authorization programs. While a primary focus remains achieving and sustaining FedRAMP High authorization, this leader will also architect the internal systems necessary to align with CMMC (Level 2/3), CMS MARS-E, and StateRAMP requirements. The Manager will mature Amwell's government compliance program, oversee the authorization process, lead efforts to define resources and hire staff to support the program, manage continuous monitoring activities, and serve as the primary liaison with federal stakeholders and third-party assessment organizations (3PAOs). The ideal candidate will have deep expertise in FedRAMP High requirements, strong project management skills, and the ability to work cross-functionally to implement and maintain complex compliance frameworks.
Core Responsibilities
Lead the end-to-end authorization process for FedRAMP High, while concurrently driving alignment with CMMC Level 2/3 for DoD contracts and MARS-E 2.2 for CMS/Medicaid engagements
Manage ongoing FedRAMP continuous monitoring requirements, including monthly deliverables, vulnerability management, and incident reporting to federal agencies
Collaborate with engineering, security, and operations teams to develop a "comply once, satisfy many" strategy by mapping NIST SP 800-53 Rev 5 controls to CMMC (NIST SP 800-171) and MARS-E requirements to minimize redundant engineering efforts
Own risk management of services provided to federal agencies, ensuring compliance with High-impact baseline
Coordinate with 3PAOs to manage security assessment and authorization (SA&A) activities, including annual assessments and significant change requests
Develop and maintain FedRAMP authorization packages, including System Security Plans (SSP), Plans of Action and Milestones (POA&M), and Continuous Monitoring deliverables
Serve as primary point of contact for federal agency customers regarding FedRAMP compliance questions and authorization boundary matters
Monitor and interpret FedRAMP policy updates and guidance from the FedRAMP PMO, implementing necessary changes to maintain compliance
Build and lead a team of compliance analysts and security specialists focused on federal authorization requirements
Create and deliver training programs to ensure organizational awareness of FedRAMP requirements and responsibilities
Manage relationships with federal authorizing officials, cloud service providers, and other stakeholders in the authorization process
Qualifications
7+ years of experience in information security, compliance, or risk management with at least 3 years specifically working with FedRAMP authorizations
Demonstrated experience successfully achieving FedRAMP High authorization for a cloud service offering (CSO)
Deep knowledge of NIST SP 800-53 Rev 5 security controls, FISMA, FedRAMP baselines, and federal security authorization processes
Experience managing continuous monitoring activities and maintaining active FedRAMP ATOs
3+ years of people management experience, including hiring, developing, and leading compliance or security teams
Strong understanding of cloud infrastructure security (AWS, Azure, or GCP) in FedRAMP environments
Familiarity with healthcare compliance frameworks (HIPAA, HITRUST) and their intersection with federal requirements
Proven project management skills with ability to coordinate complex, multi-stakeholder authorization efforts
Experience working with 3PAOs and understanding of security assessment methodologies
Excellent written and verbal communication skills with ability to translate technical security concepts for various audiences
Relevant certifications such as CISSP, CISM, CAP, or FedRAMP-specific certifications preferred
Bachelor's degree in Information Security, Computer Science, or related field required; Master's degree preferred
Ability to obtain and maintain security clearance if required
Do Well. Live Well. At Amwell.
Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren't just aspirations - they are how we work, every day.
Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn - to name a few. It's our people who truly differentiate us. Ask anyone and they'll tell you - you'll never work with more passionate, more driven and more caring team members.
We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you'll do the most meaningful work of your career-improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.
Benefits
- Flexible Personal Time Off (Vacation time)
- 401K match
- Competitive healthcare, dental and vision insurance plans
- Paid Parental Leave (Maternity and Paternity leave)
- Employee Stock Purchase Program
- Free access to Amwell's Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic's second opinion program
- Free Subscription to the Calm App
- Tuition Assistance Program
- Pet Insurance
Salaried, Exempt Roles
The typical base salary range for this position is $126,180 - $154,220. The actual salary offer will ultimately depend on multiple factors including, but not limited to, knowledge, skills, relevant education, experience, complexity or specialization of talent, and other objective factors. In addition to base salary, this role may be eligible for an annual bonus based on a combination of company performance and employee performance. Long-term incentive and short-term variable compensation may be offered as part of the compensation package dependent on the role. Some roles may be commission based, in which case the total compensation will be based on a commission, and the above range may not be an accurate representation of total compensation.
Further, the above range is subject to change based on market demands and operational needs and does not constitute a promise of a particular wage or a guarantee of employment. Your recruiter can share more during the hiring process about the specific salary range based on the above factors listed.
