Manager, Virtual Agent Events

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Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. GEICO seeks a highly motivated and experienced Manager, Virtual Agent Events to join our Independent Agent Sales team. The successful candidate will directly report to the Director, Agency Sales Engagement Strategy and will be responsible for all aspects of virtual event planning, implementation and refinement. This role will have a direct impact on GEICO’s ability to scale it’s onboarding, growth and profitability initiatives through broad reach communication across its entire network of independent agent partners. RESPONSIBILITIES: Owns all aspects of virtual event planning, implementation and refinement, including: topic selection and development, date and time coordination, speaker identification and preparation, audience registration and attendance, content development, audience engagement, event reporting, socializing agent feedback, and ongoing content and experience improvement Collaborates with product, sales and communications leadership to identify topics, objectives, and success measures for IA virtual events. Identifies, schedules, prepares and supports subject matter experts who present on virtual events to ensure everyone on-air is ready, confident, and able to add value for the audience. Develops, refines, and continuously tests new creative and methods for driving registration, attendance and engagement, partnering with Sr. Strategist, Engagement Incentives to design and incorporate micro-incentives as needed. Partners with Manager, Agency Collateral to share relevant collateral and tools with participants, record and distribute on-demand webinars, and update webinar materials as needed. Hosts/Emcees a variety or product, process, marketing and systems webinars each week, including back-end set-up, backstage presenter prep, webinar facilitation and engagement, and post-event reporting. Collaborates with Sr. Strategists, Account Development and Manager, Agency Collateral to use agent feedback and Q&A to expand and refine product guides, agent-facing collateral and speaker preparation materials. QUALIFICATIONS: 5+ years of experience as a marketing, communications or sales strategist. Bachelor's degree in business, marketing, communications, or a related field Highly organized and able to move multiple complex projects forward independently Experience and confidence presenting and facilitating webinars and recording visual media. Experience with and proficiency in a variety of presentation and virtual meeting media (e.g. Powerpoint, Zoom) Strong ability to collaborate and build relationships with internal stakeholders from corporate headquarters to regional to individual office locations. Proven track record of successfully developing and translating sales strategy into results. Attention to detail and ability to adapt to ongoing change. PREFERRED QUALIFICATIONS: 5+ years of experience designing and implementing programs designed to drive loyalty, trust, and deeper engagement. LOCATION: Remote with travel up to 5% (events, sales conference) Opportunity to work in available office space at a regional GEICO office, not required Annual Salary $109,675.00 - $172,200.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. Opportunities for Students & Grads Learn more about GEICO Benefits

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...