About arenaflex

arenaflex is a leading convenience‑store brand that has been serving communities across the United States for decades. With a focus on delivering fast, friendly service and a wide selection of quality products, arenaflex stores are neighborhood hubs where customers can count on reliable convenience, fresh food options, and a welcoming atmosphere. Our Saint Charles, MO location is a vibrant part of the local community, known for its clean, well‑stocked aisles and a team that prides itself on creating memorable experiences for every shopper.

Why This Role Is Perfect for You

We are looking for enthusiastic, customer‑focused individuals to join our team as Part‑Time Evening Customer Service Representatives. If you thrive in a fast‑paced environment, enjoy interacting with a diverse range of customers, and are eager to develop a rewarding career in retail, this opportunity offers the ideal blend of flexibility, growth, and fun.

Key Benefits & Perks

• Comprehensive Benefits Package: Medical, vision, dental, and life insurance, plus short‑ and long‑term disability coverage.
• Flexible Scheduling: Evening shifts on Thursday, Friday, and Saturday allow you to balance work, school, or personal commitments.
• Weekly Pay for reliable, on‑time compensation.
• Full‑Time or Part‑Time Options to suit your availability.
• Retirement Savings: 401(k) plan with a competitive arenaflex match.
• Health Savings & Flexible Spending Accounts for additional financial flexibility.
• Tuition Reimbursement to support your continued education and career advancement.
• Paid Comprehensive Training that equips you with the skills needed to succeed.
• Employee Discount on store merchandise and food items.
• Career Advancement: Fast‑track opportunities within arenaflex’s extensive network.
• Dynamic Team Environment: Work alongside motivated, fun‑loving colleagues.
• Task Variety: No two days are the same—experience a blend of cashiering, merchandising, and food‑service duties.

Core Responsibilities

As a Customer Service Representative at arenaflex, you will be the face of the store, ensuring every customer leaves with a smile. Your daily duties will include, but are not limited to:

• Greeting customers warmly and creating a welcoming atmosphere.
• Operating the cash register efficiently, handling cash, credit, and digital payments with accuracy.
• Providing product recommendations and upselling items that meet customer needs.
• Maintaining a clean, organized store layout—including shelves, aisles, and the front-of‑store area.
• Assisting with the food program: preparing grab‑and‑go items, restocking fresh foods, and ensuring food safety standards are met.
• Conducting regular inventory checks and restocking merchandise to keep shelves fully stocked.
• Responding promptly to customer inquiries, resolving concerns, and escalating issues when necessary.
• Participating in team huddles and briefings to stay aligned with daily goals and promotions.
• Adhering to all safety, health, and security protocols, including proper handling of hazardous materials and emergency procedures.
• Providing reliable, predictable onsite attendance and punctuality for scheduled evening shifts.

Essential Qualifications

To thrive in this role, you should meet the following baseline requirements:

• High school diploma or equivalent (GED accepted).
• Previous retail or customer‑service experience, preferably in a fast‑food or convenience‑store setting.
• Demonstrated ability to operate a point‑of‑sale (POS) system and handle cash transactions accurately.
• Strong verbal communication skills and a friendly, approachable demeanor.
• Ability to stand, walk, and remain on your feet for up to eight (8) hours per shift.
• Physical capability to lift and carry up to 30 pounds regularly, with occasional lifts of up to 60 pounds.
• Motivation to grow within arenaflex and pursue advancement opportunities.

Preferred Qualifications & Additional Assets

• Experience in food preparation or a related service‑industry role.
• Proven sales record or experience in upselling techniques.
• Certification in food safety (e.g., ServSafe) or willingness to obtain one.
• Bilingual abilities, especially Spanish, to better serve a diverse customer base.
• Previous experience with inventory management software or merchandising tools.

Core Skills &