Remote Customer Success, Southern California (Greater Los Angeles or San Diego Regions)

Other Jobs To Apply

No other job posts for this day.


Are you a school leader or instructional coach with special education and business experience looking for your next challenge in the education space?


At Goalbook, our mission is to empower teachers to transform instruction so that ALL students can succeed. We partner with 1,100+ school districts in 48 states, working closely with them to support educators with improving instructional practice.


This will be a challenging role that requires you to work with district and school leaders across the country to plan effective implementations and transform instructional practice in every classroom. You can navigate complex discussions, build strong relationships, and be organized and detail-oriented. At the same time, you command attention and deliver effective trainings in both online and in-person formats.


If you were the most impactful teacher at your school and loved coaching and working with other educators, then this will be a great fit.



Key Responsibilities


- Perform renewal efforts with our district and school partners across the country.


- Collaborate with district and school leaders to plan effective implementations.


- Deliver online webinar trainings and onsite professional development workshops.


- Analyze usage data and metrics and work with district partners to maximize user engagement.


- Build relationships through meetings with partners onsite, at Goalbook events, and education conferences


- 30% travel required, and can be heavier during the summer and fall seasons.



Required Skills & Experience


- 2+ years instructional leadership or coaching experience


- 5+ years teaching experience


- Excellent interpersonal, organizational, and persuasion skills


- Top-notch organization and attention to detail


- Entrepreneurial spirit


- A valid driver's license



Desirable Skills & Experience


- 2+ years school or district leadership experience


- 2+ years business experience, ideally in sales or customer success


- Experience working in Special Education



Benefits


- 70-110k compensation range, based on experience and location


- Medical, dental, and vision coverage


- Safe Harbor 401k matching


- Flexible time off policy


- Goalbook Family and Medical Leave


- Goalbook Universal Basic Income


- A truly motivated, passionate, and fun team. We’re collectively interested in helping you grow in your career.



Contact


Submit an application addressed to Logan Janicula and provide your cover letter, resume, LinkedIn profile, and how you heard about us. This is a remote position based in Southern California (Greater Los Angeles or San Diego regions). You must reside within a reasonable distance to a major commercial airport (such as LAX, SAN. BUR, ONT, or SNA).


Goalbook is committed to building a diverse team that can understand and serve ALL students in the US public school system. We are an equal opportunity employer and strongly encourage applications from all people of diversity, including those with diverse needs, backgrounds, abilities, and other distinct characteristics.


Learn more about working at Goalbook! Check out our teammates’ stories:




Please Beware of Recruiting Scams


As you explore job opportunities at Goalbook, we urge you to be cautious of recruitment scams in which fraudsters pretend to represent our company by utilizing the name, image, and likeness of Goalbook team members. The only way to apply to our roles is directly through our website. All communications and calendar invitations will come from a team member with a @goalbook.com email address. All interviews are conducted through video calls directly with our team members via Google Meet or Zoom.


Back to blog

Other Jobs To Apply

Admin Assistant-data entry

Data Entry Operator (Typist) – reputed company at blithequark: Flexible Career with Room for Growth

**Remote Night Shift Customer Service Representative – Global Support & Problem Solving**

Senior Customer Service Specialist – Evening & Weekend Shift – Remote & Las Vegas – Customer Success & Technical Support

Part-Time Opinion Contributor – High Pay, Flexible Hours (Hiring Immediately)

reputed company Part/Full Time Remote Jobs (No Degree, No Experience) $290/Day

Remote Data Entry Specialist – 100% Work‑From‑Home, Flexible Hours, Entry‑Level Opportunity

Apple Remote Jobs (No Experience, No Degree) $55000/Year

(reputed company Data Entry job at home) Virtual Assistant Jobs - No Experience

OnlyFans Chatter - Remote Chat Analyst (No Phone Calling)

Perfect Side Gig for Nurses – Weekend Nights, Flexible Pay – reputed company Store

Seasoned Part‑Time Evening Remote Data Entry Specialist – Contribute to Arenaflex’s Innovative Projects from Home

ENTRY LEVEL FULLY REMOTE-NO EXPERIENCE NEEDED

Customer Service - Work from Home - 50k-60k / Year

[Remote] Packaging Sales Representative- South Atlanta

Entry-Level Financial Analyst

Remote Medical Scribe

Remote Bookkeeper (Part-Time, Flexible Hours)

**Remote Customer Care & Technical Support Advisor – 1st Line Help Desk Specialist for Education Technology – Home Office, $13/hr, 40 Hours/Week**

Experienced Nurse Recruiter- Temp- Remote

Exciting reputed company for 17-Year-Olds at bolthires

Remote Overnight Roles | Live Chat Support | $25–$35/hr + Night Bonus

Remote Fashion Stylist – Teacher & Educator Opportunity

Remote Administrative Assistant (Cleaning Company & Virtual Assistant Company)

UM Nurse Consultant

**Remote Clinical Customer Service Representative – Inbound Call Center Specialist – $15/hour – Join arenaflex**

Experienced Customer Service Representative – High-Paying Remote Job with Unlimited Earning Potential at arenaflex

Administrative Assistant (Entry-Level - Remote US Only)

Chat Customer Service Jobs from Home – No Degree, No Experience, Weekly Pay | $25–$35/hr

Virtual Data Analyst Full Time (100% Remote)

Sr. Operations Manager

Online Overnight Positions | $25–$35/Hour Remot...

**Remote Data Entry Operator – Entry-Level, $70K Salary, Comprehensive Training, Career Growth at arenaflex**

Part-time / Data Entry Specialist (Remote)

Online Data entry executive (Part time work) No experience needed

Help Desk Support - Part Time Weekend Shift - Remote Job at reputed company in Hopkins

Call Center Rep- Answering Service - PT/ Weekends

reputed company Online Chat Support Specialist – Customer Experience Champion (No Phone Calls, Immediate Start)

Hiring Now: Entry Level Customer Service Representative

Seasoned Part‑Time Evening Data Entry Specialist – reputed company Hours, Precision‑Driven Role

Live Chat Support Agent – Work from Home, No Phone Calls or Experience Required

Part-Time Remote Appointment Setter (Flexible Evening Hours)

Experienced Online Typing Professional - Remote Data Entry and Virtual Support Specialist

reputed company Customer Service Specialist – No Experience Needed – Join arenaflex’s Growing Remote Team

Data Entry Specialist [Part Time - Work From Home]

Entry-Level Remote Data Entry Associate – Precision Focused, No Experience Needed – Join opportunicore’s Global Team

Remote Entry-Level Chat Assistant – Customer Support Specialist (No Experience Needed | Full Training Provided)

Remote Part-Time Evening Data Entry Jobs

Data Entry Specialist - Night Shift

Warehouse Operator - 1st Shift Mon-Fri 7am-3:30pm

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...