[Remote] Lead Customer Insights & Data Analyst

Other Jobs To Apply

Note: The job is a remote job and is open to candidates in USA. Ryder is seeking a Lead Customer Insights & Data Analyst to lead complex analytics initiatives supporting its Marketing team and broader business objectives. The role develops analytical products, leads customer and market analysis, integrates data across systems, and communicates actionable insights to stakeholders and leadership.


Responsibilities

  • Lead the design, development, and delivery of advanced dashboards, reporting solutions, and analytical products to support executive leadership and key strategic initiatives. Own project planning, including defining scope, timelines, and deliverables, and provide guidance on complex ad hoc reporting requests to ensure outputs deliver actionable insights
  • Design, enhance, and oversee scalable reporting frameworks across multiple product lines and business segments, ensuring consistency, usability, and alignment with evolving business needs. Manage associated workstreams and timelines to ensure successful implementation
  • Lead comprehensive customer and market analyses across Ryder business units, including customer and market sizing, share analysis, growth trends, segmentation, and other advanced analytical initiatives that support Marketing strategy and decision making. Drive these initiatives from planning through execution and delivery
  • Establish and reinforce best practices for data accuracy and integrity, supporting periodic audits, validation processes, and quality checks to ensure the reliability of reporting and analytical outputs. Serve as a technical leader and steward of the team’s data assets (both owned and unowned), helping organize and enhance data resources, identify issues and opportunities for improvement, and partner with leadership to strengthen the team’s analytical infrastructure
  • Lead the acquisition, integration, cleaning, validation, and analysis of data from multiple systems, databases, and tools to support complex analytical initiatives and improve the accessibility and usability of data assets. Plan and coordinate data related activities to align with project timelines and priorities
  • Performs other duties as assigned

Skills

  • Detailed oriented with excellent follow-up practices
  • A strong sense of urgency and commitment to get the job done quickly and with high-level of quality
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Demonstrates problem solving skills and the ability to find creative solutions to challenges. Consistently makes connections to account for the bigger picture
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Work cross-functionally in order to achieve desired results
  • Communicates work to customers and leadership clearly in nontechnical language. Effective written and verbal communication skills, with the ability to interact with management and across business and IT groups
  • Ability to work independently and as a member of a team
  • Possesses strong technical aptitude
  • Advanced knowledge of complex query writing using SQL with the ability to join multiple tables, summarizing, grouping, data manipulation, performing analytical functions, etc
  • Familiarity and knowledge of other programing languages and analytical tools (Python, PowerBI, R, DataBricks, etc.)
  • Bachelor's Degree in Supply Chain, Data Analytics or equivalent, Required
  • 6 years or more in Applied Project(s) experience: Experience in demonstrating, digital transformation, data management in an educational/project., Required
  • 6 years or more in Experience in creating dashboards for diagnostic analysis across the business. Experience working in a cloud environment., Required
  • 4 years or more in Works in an individual contributor role as a key member of the team that others rely on., Required
  • Master's Degree in Supply Chain, Data Analytics, MBA or equivalent, Preferred

Benefits

  • For all Full-time positions only: medical, prescription, dental, vision, life insurance and disability insurance options
  • For all Full-time positions only: paid time off for vacation, illness, bereavement, family and parental leave
  • For all Full-time positions only: a tax-advantaged 401(k) retirement savings plan
  • The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Company Overview

  • We perfect the supply chains people depend on. It was founded in 1933, and is headquartered in Miami, Florida, USA, with a workforce of 10001+ employees. Its website is

  • Company H1B Sponsorship

  • Ryder System, Inc. has a track record of offering H1B sponsorships, with 50 in 2026, 53 in 2025, 45 in 2024, 39 in 2023, 54 in 2022, 54 in 2021, 36 in 2020. Please note that this does not guarantee sponsorship for this specific role.

  • Back to blog

    Other Jobs To Apply

    Traveling Project Manager- Aviation

    Engineering Recruiter

    Remote Lead Service Designer – Health Experience & Impact

    Lead Business Process Excellence Coach

    Supply Chain Analyst

    Remote Pediatric Occupational Therapist (Telehealth OT, Private Practice, GA License)

    Independent Musician: Earn Direct Income on Early Platform

    Work From Home - Veterans Benefits Representative

    Environmental Scientist — Field & GIS Specialist (Remote)

    Product Manager - OMS (Remote)

    Authorization Coordinator II

    Quick Books Online Cleanup Specialist | Long-Term Opportunity with US Accounting Firm - Contract to Hire

    Product Development/Product Management Consultant IV

    Remote Editor, Children's & YA - Build Publishing

    Lead Graphic Designer, Accessories (Remote)

    Product and Solutions Sales Specialist 4

    Digital Channel Execution Consultant

    Freelance Video Editor - Paid Social & Short-Form Content

    Software Engineer, Revenue and Financial Automation - Remote

    Lead Full-Stack Software Engineer (Remote)

    Employee Relations Partner - Southeast Region (Remote, Remote, US, USA_523003)

    Principal Software Engineer - Emerging Technology & AI - Remote

    Remote Telecom PM - Network Modernization (FDX/Genesis)

    Remote Senior MEAN Developer (Angular/Node/MongoDB)

    Remote Website & App Tester

    Senior Copywriter — Health & Wellness Growth (Remote)

    Behavioral Health Therapist, Virtual (H)

    Senior Data Analyst/NYC, NY | Remote | Contract

    Remote Kaiser AR & Training Lead (In-Patient Facility)

    Graphic Designer - Remote, Part-time

    Want to Work From Home? Provide Customer Service Support for Leading Cruise Lines - Flexible Hours

    Customer Service Representative

    Business Analyst - Junior (Remote)

    ATT Remote Jobs (Data Entry) – Work From Home Job

    Remote Apple Jobs, Apple Jobs Remote, Apple At Home Jobs – Job ID- 528 Job ID- 2716

    Strategic People Partner — Data & Product (Remote)

    Remote Amazon Writers Needed is hiring : Freelance Writing Sites - Remote Kindle

    Hybrid Pharmacist - Retail/Remote (TN)

    Emerging Fraud Researcher

    Technical Support Professional

    Limited Term Adjunct Lecturer, Linguistics (Remote)

    Part Time Data Entry Clerk (Remote)

    Work From Home Research Participant Up to $90/Session

    Medical Transcription Reviewer - Fully Remote

    Director – Population Health & Well Being

    Remote Sales Administrative Assistant

    Customer Service Agent (Remote, Tech Startup)

    Remote Business Analyst: Process Optimization & UAT

    Remote Customer Support Jobs Worldwide

    Senior NDT Inspector (Level II/III) – Remote Expert

    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...