Note: The job is a remote job and is open to candidates in USA. Qualcomm Technologies, Inc. is building its customer engagement and solution engine for next-generation hyperscale AI infrastructure and custom silicon opportunities. The Senior Director will lead customer strategy and solutions, oversee strategic engagements and opportunity development, and translate customer requirements into product, technical, commercial, and execution strategies. The role also leads cross-functional collaboration, roadmap influence, business planning, and the Customer Strategy & Solutions organization.

Responsibilities

• Lead strategic customer engagement activities with hyperscalers, AI infrastructure providers, and strategic semiconductor partners; establish executive relationships and drive opportunity creation
• Own customer solution strategy across custom silicon engagements, including oversight of requests for information, requests for quotation, statements of work, business proposals, and strategic customer engagements
• Define opportunity strategy, customer prioritization, investment recommendations, and design-win plans for high-value custom silicon opportunities
• Serve as the executive customer interface for solution scope, requirements alignment, escalation management, and strategic account planning
• Translate customer priorities, market needs, competitive dynamics, and business objectives into actionable product, platform, technology, and commercial recommendations
• Drive cross-functional alignment across Product Management, Architecture, Engineering, Program Management, Operations, Supply Chain, Finance, Legal, Sales, and Business Development to develop competitive customer solutions
• Lead solution definition for custom silicon opportunities, ensuring customer requirements are translated into clear product requirements, technical trade-offs, commercial assumptions, and execution plans
• Govern the end-to-end opportunity process from early customer engagement through qualification, proposal development, statement of work alignment, and design-win decision making
• Establish processes, templates, tools, and best practices that support consistent customer solution development, requirements governance, executive reviews, and opportunity management
• Partner with Finance, Sales, and Business Development on business cases, pricing strategies, non-recurring engineering models, commercial frameworks, revenue planning, and profitability analysis
• Influence custom silicon product, platform, connectivity, chiplet, packaging, memory, compute, and technology roadmaps based on customer requirements and market opportunities
• Support executive reviews, strategic account planning, customer escalations, competitive analysis, and business growth initiatives tied to customer solution strategy
• Lead a high-performing Customer Strategy & Solutions organization and provide leadership, prioritization, coaching, and operating discipline across the team

Skills

• • Bachelor's degree in Engineering, Information Systems, Computer Science, or related technical field
• • 10+ years of Product Management or related work experience
• Based in San Diego, CA, or remote, based on business needs
• Regular travel to customer sites, Qualcomm design centers, and strategic partner locations may be required
• * 15+ years of semiconductor industry experience, including Product Management, Business Leadership, Strategic Marketing, Customer Solutions, Business Development, or related leadership roles
• * Proven experience leading strategic customer engagements with hyperscale cloud providers, AI infrastructure companies, strategic semiconductor customers, or complex customer-facing technology organizations
• * MBA or advanced technical degree preferred
• * Demonstrated success leading complex custom silicon, infrastructure, networking, AI datacenter, or customer solution initiatives from early opportunity shaping through design win
• * Strong understanding of custom silicon development lifecycles, semiconductor business models, customer engagement models, and technology platform strategies
• * Executive-level experience owning requests for information, requests for quotation, statements of work, business proposals, commercial alignment, and customer engagement strategy
• * Deep knowledge of AI infrastructure and data center systems, including compute, connectivity, networking, memory technologies, chiplets, advanced packaging, and semiconductor manufacturing
• * Strong commercial, financial, and strategic planning skills, including business case development, pricing strategy, investment analysis, and revenue growth planning
• * Experience leading cross-functional organizations and influencing executive-level decision making across product, architecture, engineering, operations, finance, legal, sales, and business development
• * Exceptional executive communication, customer engagement, negotiation, leadership, and organizational scaling capabilities

Benefits

• Competitive annual discretionary bonus program
• Opportunity for annual RSU grants
• Highly competitive benefits package designed to support your success at work, at home, and at play

Company Overview

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