Job Description

Essential Duties and Responsibilities:

- Oversee and manage the Project's financial performance, including budgeting, forecasting, and analyzing profit and loss statements to ensure financial targets are met and profitability is maintained.

- Ensure program operations comply with all applicable requirements of the contract, as well as state and federal regulations.

- Ensure established goals and objectives support the overall project strategies.

- Oversee all project administrative operations including budget, financial controls, and human resources.

- Plan, develop, and schedule priorities for achieving operational and performance goals.

- Review management, productivity, and financial reports and studies to ensure program objectives are met.

- Participate in internal audits, research studies, forecasts, and modeling exercises to support project direction and guidance.

- Manage operational managers, including monitoring performance, providing mentoring, and professional development guidance.

- Capture and maintain resource assignments and utilization across the enterprise to proactively assess and align staffing levels.

- Work with internal leadership to facilitate and define priorities including establishing milestones, realistic schedule and securing resources across all strategic initiatives.

- Ensure comprehensive management of defined initiatives that include monitoring of the budget, schedule, resource availability, and organizational alignment.

- Guide and support RFIs, RFPs and RFQs, response development including writing to management approaches, whitepapers, and concept development.

- Lead large-scale, cross-functional programs from strategy through implementation and operational stabilization.

- Oversee program planning, scope management, budgets, schedules, dependencies, and resource allocation.

- Establish governance processes that support accountability, visibility, and timely decision-making.

- Drive risk identification, mitigation planning, issue resolution, and escalation management.

- Ensure alignment across business, operational, technical, PMO, testing, and vendor teams.

- Monitor program performance using established metrics and adjust strategies to maintain delivery commitments.

- Lead operational transformation initiatives that improve efficiency, quality, compliance, and customer experience.

- Identify opportunities to streamline processes, reduce manual effort, and increase automation.

- Develop and implement operational performance metrics, reporting frameworks, and continuous improvement plans.

- Partner with operations leaders to improve productivity, service levels, operational readiness, and workforce effectiveness.

- Drive a culture of accountability, innovation, and operational excellence across the program.

- Champion process optimization and technology modernization efforts that deliver long-term client value.

Minimum Requirements

- Bachelor's degree in related field required.

- 12-15 years of professional experience in a related field required.

- Experience leading government services programs within the Health and Human Services (HHS) sector.

- Demonstrated experience managing large, complex programs with responsibility for operational and technology delivery.

- Proven track record of successfully leading cross-functional teams in a client-facing environment.

- Strong critical thinking and problem-solving skills, with the ability to assess situations, adapt to changing business needs, and make sound decisions.

- Ability to balance strategic leadership with hands-on operational oversight and day-to-day program management.

Preferred Skills and Qualifications

- Experience working within Agile software development and Software Development Life Cycle (SDLC) environments.

- Demonstrated Executive Presence and Influencing Skills

- Proven Client Relationship Management Capabilities

- Strong Strategic Thinking and Business Acumen

- Expertise in enrollment and premium technology and Systems

- Technical Program Leadership Experience

- Commitment to Operational Excellence and Continuous Improvement

- Strong Risk and Issue Management Skills

- Financial and Contract Management Expertise

- Ability to Lead Cross-Functional Teams

- Experience Driving Change Management and Organizational Transformation Initiatives

Home Office Requirements

- Maximus provides company-issued computer equipment.

- Reliable high-speed internet service.

* Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity.

*Minimum 5 Mpbs upload speeds.

- Private and secure workspace.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Minimum Salary

$

165,000.00

Maximum Salary

$

175,000.00

Skills:
Agile Programming Methodologies, Automation, Broadband, Budget Management, Budgeting, Business Operations, Business Skills, Change Management, Continuous Improvement, Contract Management, Contract Requirements, Cross-Functional, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Department of Health and Human Services, Establish Priorities, Federal Laws and Regulations, Financial Control, Financial Reporting, Financial Statements, Forecasting, Functional Programming Languages, Government, Human Resources, Internal Audit, Internet/Online Service, Leadership, Mentoring, Operational Improvement, Operations Management, Operations Planning, Performance Analysis, Performance Metrics, Problem Solving Skills, Process Development, Process Improvement, Productivity Management, Profit & Loss Analysis, Profit & Loss Forecasting, Profit & Loss Management, Profit & Loss Statements, Program Planning, Project Tracking, Project/Program Management, Quality Management, Request for Proposals (RFP), Resource Management, Resource Utilization, Risk Analysis, Risk Management, Schedule Development, Set Goals, Software Development, Software Development Lifecycle (SDLC), State Laws and Regulations, Strategic Planning, Team Lead/Manager, Technical Delivery, Time Management, White Papers

Maximus

Company Size:
5,000 to 9,999 employees

Industry:
Healthcare Services

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