<p>Who we are: Founded in 2017, Gatik is the leader in autonomous middle mile logistics. We deliver goods safely and efficiently using medium duty trucks with a focus on short-haul, B2B logistics for Fortune 500 customers such as Walmart and Loblaw. Gatik enables our customers to optimize their hub-and-spoke operations, enhance service levels and product flow across multiple locations while reducing labor costs and meeting an unprecedented expectation for faster deliveries. About the role: </p> <p>We are seeking a highly skilled and motivated Remote Supervisor to oversee the efficient operation of autonomous vehicles (AVs) from Gatik’s remote stations. As a key member of our operations team, you will monitor and guide AVs over the entire trip, while working cross functionally across the organization to support AV testing and deployment. Given your crucial role, you will be expected to uphold utmost professionalism, keen attention to detail and exercise sound judgment in a dynamic environment.</p> <p>Key Responsibilities:</p> <ul> <li> <p>Monitor AV Operations and diligently observe real-time data from AVs to ensure they are operating safely and efficiently.</p> </li> <p> * </ul> <p>Respond to AV initiated requests for guidance; respond and resolve those in a timely and safe manner including escalation of operational issues to relevant personnel.</p> <ul> <li> <p>Maintain clear and timely communication with ground teams, dispatch teams, and other stakeholders as required, including law enforcement and other first responders.</p> </li> <p> * </ul> <p>Collaborate closely with technical teams, testing teams, user experience teams to explain issues and provide iterative feedback as required.</p> <ul> <li> <p>Analyze vehicle performance data and provide reports on incidents, performance metrics, and improvement opportunities.</p> </li> <p> * </ul> <p>Ensure all operations comply with company policies, industry regulations, safety standards and best practices.</p> <ul> <li> <p>Identify and troubleshoot issues with AV systems or routes, providing solutions or escalating to appropriate teams.</p> </li> <p> * </ul> <p>Stay updated on the latest AV technology, software updates, and industry trends. Participate in ongoing training programs.</p> </p> <p>Qualifications:</p> </p> <ul> <li> <p>Minimum 3 years driving experience with a box truck</p> </li> <p> * </ul> <p>Possess a valid Commercial Drivers Licence without any major infractions</p> <ul> <li> <p>Clean driving record, background check and drug screen</p> </li> <p> * </ul> <p>Proficiency in computer systems Excellent verbal and written communication skills</p> <ul> <li> <p>Strong observational skills and the ability to monitor multiple systems simultaneously.</p> </li> <p> * </ul> <p>Ability to think critically and make decisions in high-pressure situations while maintaining calm.</p> <ul> <li> <p>Ability to work non-standard hours to cover various time zones and rotating shifts.</p> </li> <p> * </ul> <p>Ability to monitor our vehicles remotely 6-8 hours per shift</p> <p>Bonus Qualifications:</p> <ul> <li> <p>Bachelor’s degree in STEM or related field (e.g., Engineering, Computer Science, Transportation, etc.) or equivalent experience is a plus but not required</p> </li> <p> * </ul> <p>Prior experience in autonomous driving, testing or similar field</p> <ul> <li> <p>Experience as a remote command center operator or simulator experience</p> </li> <p> * </ul> <p>Knowledge of DOT regulations and FMCSA rules is a plus</p> <ul> <li> <p>Knowledge of vehicle dynamics and traffic management</p> </li> <p> * </ul> <p>Familiarity with data analysis tools and techniques</p> <ul> <li> <p>Aptitude for technology tools such as gaming, apps etc.</p> </li> <p> * </ul> <p>Positive attitude and passion for autonomous vehicles is a plus</p> <p>More about Gatik: With headquarters in Mountain View, CA and offices in Canada, Texas and Arkansas. Gatik is establishing new standards of success for the autonomous trucking industry every day. Visit us at Gatik for more company information and Jobs @ Gatik for more open roles.</p> <p>Gatik News:</p> <p>Gatik AI Website</p> <p>Tyson Foods Takes First Taste Of Autonomous With Gatik</p> <p>Forbes Cover featuring Gautam Narang 2023</p> <p>The 10 most innovative companies in transportation of 2023</p> <p>Gatik and Kroger multi-year commercial collaboration</p> <p>America’s Best Startup Employers of 2023 by Forbes</p> <p>America’s Best Startup Employers of 2022 by Forbes</p> <p>Gatik been named as a 2023 FreightTech 25 winner!</p> <p>Gatik named a TIME Best Invention of 2022</p> <p>Apeksha Kumavat recognized on the Inc. 2022 Female Founders 100 List</p> <p>Taking care of our team: At Gatik, we connect people of extraordinary talent and experience to an opportunity to create a more resilient supply chain and contribute to our environment’s sustainability. We are diverse in our backgrounds and perspectives yet united by a bold vision and shared commitment to our values. Our culture emphasizes the importance of collaboration, respect and agility. We at Gatik strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that together we can do great things. We are committed to an inclusive and diverse team. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.</p>