Travel Consultant - Remote VIP

Other Jobs To Apply

As a VIP Travel Consultant for Amex GBT, you will manage travel for some of our most exclusive and rewarding VIP clients, including business executives and famous names in the entertainment industry - We offer great shift premiums for those who work alternative shifts and who have dual GDS experience!

Shifts: 24/7 and Monday-Friday 12:30pm - 9pm ET.

We are most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at Amex GBT!

We are excited for you to experience our values (People, Passion, and Progress) in action, and look forward to your application.

What You will Do on a Typical Day

  • Advise and arrange travel for corporate business customers (both individuals and groups) in the US
  • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
  • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
  • Use of one of our Global Distribution Systems (GDS)
  • Ensure compliance to customers agreed travel policy, service provider policies, and regulatory requirements
  • Use positive telephone service techniques and act on special customer requests
  • Prevent fraudulent callers from trying to book trips afterhours by following our security protocols.
  • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

We look forward to sharing more detailed job functions and key performance indicators during the interview process.

What Are We Looking For?

  • Passion for excellence in client service, including proactive anticipation of needs
  • Native GDS expertise (Sabre, Apollo, Amadeus)
  • 3 + years corporate travel experience, including fares, ticketing, car, hotel, air, and rail for domestic and international travel.
  • Excellent professional communication (written and verbal)
  • Attention to detail
  • Act with integrity, and look after personal traveler information
  • Resolving customer issues quickly and independently / with supplier
  • Teamwork and openness to feedback

Location

United States

The US national base salary range for this position is from

$46,200.00 - $85,800.00

The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidates relevant experience, skills, knowledge, and work location.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

The #TeamGBT Experience

  • Work and life: Find your happy medium at Amex GBT.
  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Back to blog

Other Jobs To Apply

Part-Time Weekend Counter Associate (Fri-Sun, 9-4)

Virtual Assistant (Freelance) - Flexible Hours, Singapore-Based Clients

Personal Assistant - Female - 10am to 1pm , 6pm - 9pm.

American Airlines Flight Attendant

Customer Service Agent (FT & PT)

Remote Proofreader & Editor Jobs | WFH | Full-Time | Freshers Can Apply

Amazon Customer Service Representative (Remote)

Delta Airlines Remote Customer Support - Work From Your Own Home

Sr. Operations Manager, ILG1

Remote Pharmacy Technician- CA, NV Or TX

Part-Time Data Entry Clerk (Remote) Job ID- 1007 Job ID- 3245

Remote Pharmacy Care Rep Insurance & Meds

(Remote Jobs) At The Home Depot $25/Hour

$25-$45 per hour – Remote - No experience

Data Entry/Typing Associate - No Experience

American Express Needs FULL TIME Associate - Digital Product

Work From Home

Remote Data Entry & Transcription – Fully Remote Singapore

Customer Service & Order Administration Coordinator

Support Job Part Time - Dedicated Account Rep Job ID- 937

Seeking Career Counselling Professional in Technopark Thiruvananthapuram

Work for Ladies / Womens / Females

Administrative Officer 1

Premium Resolutions Partner, DoorDash for Business

Senior Manager, Global Social Media Support & Strategy

Delta Airlines Remote Customer Support - Work From Your Own Home

Warehouse Worker Jobs in UK with Work Permit & Visa Sponsorship

Online Product Support- Work From Home - No Experience

Insurance Verification Specialist (Remote)

Entry-Level Starbucks Corporate Jobs $30/Hour – mysmartpros

Entry Level/No Experience Data Entry

[Hiring] Pharmacy Technician I Centralized Services @Walgreens

Cold Caller and Appointment Setter - US Healthcare B2B (Remote)

Travel Consultant - Remote VIP

Part-Time Bookkeeper – QuickBooks Online & ConnectWise – Long-Term

Virtual Sales Associate | No Experience Needed | Remote

(100% Remote Position) Work At Home Focus Group Panelist

Overnight Contact Center Phone Banker

Inbound Customer Service Representative – Day/Night Shifts

Remote Data Entry Operator / Typing

More money you earn with online data entry jobs without investment in daily payment

Fractional Cyber Security Analyst (Advisor Network)

Cybersecurity Job Readiness Training

Remote Out of Office Position / Data Entry (Hiring Immediately)

Wayfair Remote Work, Wayfair Remote Jobs @ Get Dream Job

Medical Transcription Jobs Work From Home Best: Virtual Chat Support Role: Earn $25-$35 per Hour Working Remotely - Remote Job Central

Travel Consultant - Remote VIP

Walmart Customer Service Representative (Remote)

Apple Home Advisor - [Part Time] Remote Jobs in Canada

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...