Internal Communications Manager

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Job Title: Internal Communications Manager Location: St Paul, MN 55102 (Hybrid, 3 days/week onsite) Duration: 12 Months (potential extension) Shift: M-F, 8:30 a.m. - 5 p.m. Work Setup Location: St. Paul, MN (HQ) Hybrid: minimum 3 days onsite (flexible days) Can go up to 5 days, depending on work Position Overview: The Internal Communications Manager is responsible for leading the communications strategy and execution for a high priority internal initiative. This role translates strategy into clear, compelling communications that inform, engage, and align internal audiences. The Manager will own end to end content development and delivery across key internal channels, ensuring messaging is consistent, audience appropriate, and drives understanding and adoption. This role partners closely with senior leaders, functional stakeholders, and cross functional teams to shape the narrative, distill complexity, and deliver communication experiences that enable change and progress. Key Responsibilities: Communications Strategy & Planning Lead the development of an integrated internal communications strategy for the initiative, aligned to business objectives and change milestones. Define key messages, audience segmentation, communication cadence, and channel strategy to support awareness, understanding, and engagement. Anticipate communication needs across phases of the initiative and proactively adjust approach based on progress and feedback. Content Development & Execution Own content creation across written and visual formats, including: Executive and employee communications PowerPoint presentations and executive?ready slides Leadership talking points and briefing materials FAQs, toolkits, and supporting assets Translate complex ideas into clear, concise, and compelling messages tailored to specific audiences. Ensure all content is aligned to tone, brand, and internal communication standards. Channel Management & Delivery Execute communications across internal channels such as email, intranet, leadership cascades, town halls, and team meetings. Partner with channel owners to optimize message delivery and reach. Ensure timing and sequencing of communications support clarity and minimize noise or fatigue. Stakeholder & Leader Partnership Act as a trusted communications advisor to initiative leaders and senior stakeholders. Partner closely with functional teams (e.g., HR, Transformation, Marketing, Enablement) to ensure message alignment and clarity. Prepare leaders to communicate effectively by providing clear talk tracks, presentation support, and coaching as needed. Measurement & Continuous Improvement Monitor communication effectiveness and gather feedback to assess understanding and engagement. Use insights to refine messaging, formats, and cadence over time. Identify opportunities to simplify, streamline, or improve communications as the initiative evolves. Required Skills: Bachelor's degree in Marketing, Marketing Communications, Journalism, Change Management, Communications, or a related field 6-8+ years of experience in internal communications, marketing communications, or corporate communications. Proven experience leading communications for complex initiatives, transformations, or change efforts. Strong writing, editing, and storytelling skills with the ability to adapt tone and style for different audiences. Advanced PowerPoint and presentation development capabilities. Demonstrated ability to manage multiple priorities and stakeholders in a matrixed environment. Strong judgment, attention to detail, and comfort operating with ambiguity. Preferred Skills: Strategic thinker with strong executional rigor Trusted partner to leaders and cross functional teams Experience working with creative agencies, printers, promotional vendors, and event partners Comfort working in fast paced, execution focused roles that balance quality with speed Comfortable influencing without authority Highly organized with strong follow through Interaction level with Mgmt/Team members: Interaction with marketing communications, sales team members, leadership as well as agency collaboration Technology Requirements: Proficient with office 365 tools

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